How can I file an official complaint?

We’re sorry to hear that you have a complaint! We’ll do our very best to resolve this as soon as possible.

Please send us a letter or email with 'complaint' in the subject line.

If you’re not happy with our reply, please send a letter or email to our Director Bart Lacroix. You'll receive an answer within 3 business days.

Please provide your: name, email address, phone number, date and the description of your complaint.

Bart Lacroix
's Gravenhekje 1A
1011 TG Amsterdam

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